The Council has served a formal notice that Smart Parking has until 30 November to remove their ticketing machines, signs and ANPR cameras, or the Council will do so on their behalf. This equipment is an obstruction to the highway AND the company failed to secure planning consent for it all in the first place!
I have been in correspondence with Ben Johnson, the Director and CEO of Smart Parking in the UK. He has refused to refund local residents who have been ticketed or to explore the possibility of compensating local businesses for lost revenue. Moreover, the ticketing machines (and presumably the cameras) have not yet been switched off.
Here in full is MY reply to his letter to me.
Finally, all residents who have been fleeced by Smart Parking should write to the Parking Ombudsman to seek redress: https://www.popla.co.uk/. If that fails, take your claim to court. You can register your claim on the government website in 30 minutes (https://www.gov.uk/make-money-claim-website) and the cost will be £25 (which you can hopefully also get back).